AI That
Actually Works.
Here is what we actually commit to — how the work gets scoped, what it costs before it starts, and what you keep at the end.
Results You Can Actually Measure
What we commit to in writing, and what it costs you to find out.
Average response time for standard requests. Under 15 minutes for critical business-down events — guaranteed in writing in your SLA.
Every initial consultation is 100% free. We assess your needs, explain all options clearly, and provide a fixed quote before any work begins.
Grounded in
Your Own Data
An assistant is only worth having if its answers are right. Ours read from your own documents, price lists and systems at the moment they answer — not from the open web, and not from anything folded into a shared model. Each system is scoped in writing to the sources it genuinely needs, and every answer can be traced back to the document it came from.
- Answers cite the document and section they came from
- Your existing access rules are enforced per person
- Low-confidence cases go to a human instead of guessing
- Your data is never used to train a model, ours or anyone else's
Fast Response —
Guaranteed in Writing
We don't just say we're fast — we put it in the SLA. Critical business-down events receive a response within 15 minutes, every time. Standard requests average under 2 hours. Remote sessions can start within minutes of booking. Speed isn't a selling point — it's a contractual obligation.
- 15-minute SLA for critical events — written guarantee
- Under 2 hours average response for standard requests
- Remote sessions start within minutes of booking
- Same-day on-site dispatch in all major Australian cities
No Lock-In —
Ever
No 12-month contracts. No exit penalties. No cancellation fees. We earn your business every single month through results, not legal obligations. If we ever fall short of the standard we promise, you can cancel with zero friction and receive a full handover of all your data and assets.
- Month-to-month only — no long-term contracts ever
- Zero cancellation fees or exit penalties
- Full data and asset handover if you leave
- Nothing holds you to us but the work itself
Australia-Wide —
Local and Remote
We have qualified technicians deployed across every major Australian city — Perth, Sydney, Melbourne, Brisbane, Adelaide, and Canberra. For businesses outside metro areas or for issues that can be resolved remotely, we provide full remote support anywhere in Australia and internationally.
- Technicians in all major Australian cities
- 50+ Perth metro suburbs with same-day dispatch
- Remote support available Australia-wide and internationally
- Emergency hotline 24/7 for critical incidents
When Speed Matters Most
These are unedited client experiences — exactly what happened, in their own words.
Called at 8am. Tech was on-site by 10:30am. Fixed in under an hour. I have used three other IT companies over the years. None came close to this. Incredible.
Our server went down Friday night at 9pm. Got a call back in 8 minutes. Back online by midnight. The team stayed on the line the entire time. That's the kind of support you can actually rely on.
Booked online at 11pm on a weeknight. Remote session started at 11:07pm. All sorted before midnight. I didn't expect anyone to actually pick up, let alone fix everything in under an hour.
SixVM vs an Off-the-Shelf AI Tool
Not all IT support is equal. Here is exactly what separates us from the rest.
| Feature | Off-the-shelf AI tool | SixVM |
|---|---|---|
| Where answers come from | Whatever the model saw in training | Your documents, systems and data |
| When it is unsure | Answers confidently anyway | Escalates to a person below a set confidence |
| Integration | Copy and paste between tabs | Writes into your CRM, database or phone system |
| Proof it worked | A convincing demo | Before-and-after hours, measured per workflow |
| Ownership | Your content sits on a shared platform | Your data stays yours, scoped in writing |
| Who builds it | You do, in a template | We do, against your real systems |
| Initial Consultation | Charged per hour | Free, always |
Certified. Verified. Trusted.
Our team holds recognised certifications across cloud, infrastructure, and security. These aren't just badges — they represent thousands of hours of training and real-world application.
We are authorised to design, deploy, and manage Microsoft cloud environments including Azure, Microsoft 365, and the full Microsoft 365 security stack.
Active CertificationWe design AWS infrastructure to Amazon's own best-practice standards — covering compute, storage, networking, and cloud-native security architecture.
Active CertificationCovers threat management, cryptography, identity management, access control, network security, and incident response. Industry-recognised baseline for security professionals.
Active CertificationEvery review here comes from a client we actually worked for, published exactly as they wrote it. We do not edit, cherry-pick or suppress feedback.
Independently VerifiedVerified Client Reviews
Every review below is from a real client. No edits, no fabrication, no selection bias.
Are you a current client?
Submit Your Success StoryReady to Experience
the Difference?
Book a free, no-obligation consultation and we will scope the work and put a price on it before anything starts.
Call 0867 318 715