Answers Drawn From
Your Own Knowledge
Staff and customers ask in plain language. The assistant works out what was meant, retrieves the answer from your company’s own knowledge base and data sources, and replies — around the clock.
Answers Drawn From Your Own Knowledge
Staff and customers ask in plain language. The assistant works out what was meant, retrieves the answer from your company’s own knowledge base and data sources, and replies — around the clock.
- Understands ordinary human questions, not keywords
- Answers from your documents and systems, not generic web content
- Works in any industry — logistics, healthcare, finance, retail
- Every interaction is logged, giving you history and analytics
How It Runs In Your Business
How a question becomes a sourced answer, what the first month with us looks like, and what it handles in your sector.
How it works
- Question arrivesFrom your website, WhatsApp, Teams or the phone — whichever channel the person already uses.
- Intent is worked outThe model reads the question in context, including what was said earlier in the same conversation.
- Your knowledge is searchedIt retrieves the relevant passages from your own documents, price lists and systems — not the open web.
- Answer composed and loggedA plain-language reply with its source, and a handover to a person whenever confidence is low.
How we deploy it in your business
- Discovery Week 1We sit with your team, list the twenty questions you answer most, and agree what it must never answer alone.
- Knowledge build Week 2We connect your documents, price lists and systems, and resolve the ones that contradict each other.
- Pilot Weeks 3–4Live for your staff only. We read every conversation and correct what it gets wrong.
- Live and tuned OngoingPublic launch, then a monthly review of the questions it could not answer.
What it looks like in your industry
The Rest Of What We Build
Six more capabilities, each one scoped before you commit, running on your own data, and yours to keep.
Your Knowledge, On Call
Point us at the documents and systems the answers already live in. We will show you what it can answer reliably, and what it should hand to a person instead.